At Lunara, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us.
1. Information We Collect
We collect personal information to provide and improve our services. This may include:
Personal Identification Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and transaction history.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Optional Information: Preferences, feedback, and any other details you choose to provide.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, inquiries, and promotional offers.
To improve our website, products, and customer service.
To comply with legal obligations and resolve disputes.
To personalize your shopping experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties to:
Process payments securely.
Deliver orders through shipping providers.
Manage our email marketing campaigns.
Comply with legal or regulatory requirements.
All third parties are obligated to keep your information confidential and use it solely for the purposes we specify.
4. Your Data Security
We implement robust security measures to protect your personal information, including:
Secure Socket Layer (SSL) encryption for online transactions.
Regular monitoring and updating of our security protocols.
Restricted access to your information to authorized personnel only.
Despite our efforts, no data transmission or storage can be guaranteed as 100% secure. Use our services at your own risk.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the information we hold about you.
Withdraw consent for data processing where applicable.
To exercise your rights, please contact us at [Insert Contact Email].
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us:
Analyze website traffic.
Remember your preferences.
Deliver targeted advertisements.
You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please use the contact us form.
Thank you for trusting Lunara. Your privacy is important to us.
